Upcoming Changes to Aged Care: What the New Act Means from 1 November 2025
From 1 November 2025, a new Aged Care Act introduced by the Australian Government will take effect. This reform aims to change the way aged care services are delivered, focusing on strengthening protections, improving quality of care, and placing more emphasis on the rights of older people receiving care.
Key Features of the New Aged Care Act
Some of the major changes in the new legislation include:
- Increased rights and legal protections for aged care recipients
- Stricter rules and regulations for providers
- Higher care standards and better systems for monitoring service quality
- A simplified and more consistent process for accessing services
- More transparency in service provision and funding
- Workforce-related changes, including clearer responsibilities and improved worker screening
Focus on Decision-Making and Feedback
The new Act introduces a stronger focus on individual choice and control. People receiving aged care services are expected to have a greater say in decisions affecting their care. This includes clearer pathways for raising concerns or complaints, and requirements for providers to respond more effectively to feedback.
Consistent Standards Across Services
Under the new law, all aged care programs will operate under a single registration model. This will introduce consistent requirements across the sector, regardless of the type of service provided. Providers will be subject to the same obligations to deliver person-centred care that recognises and respects the rights of older people.
Inclusion and Cultural Safety
The Act includes measures to ensure that aged care services take into account the diverse needs of older people. This includes people from Aboriginal and Torres Strait Islander communities, and those from culturally and linguistically diverse (CALD) backgrounds.
Provider Accountability and Transparency
Aged care providers will be required to follow clearer operational guidelines, including how they use government funding and manage personal information. These changes are intended to give service users access to more information when choosing care providers.
Changes to the Aged Care Workforce
The new Act outlines more defined roles and responsibilities for workers in the sector. It also includes stronger screening requirements for those entering the aged care workforce. Protections for whistleblowers will be introduced, allowing concerns about service delivery or conduct to be raised without fear of negative consequences.
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