Research shows that CALD and migrant workers are more likely to be harmed in the workplace than other workers (SafeWork NSW, 2019).

To address this, ECCNSW in partnership with Insurance and iCare NSW (iCare – previously known as NSW Workcover) outreached to over 336 Arabic and Vietnamese speaking people living is South West Sydney, to deliver crucial information about safety at work and workers compensation.

The sessions were delivered in Arabic and Vietnamese by an iCare facilitator and ECCNSW bilingual educators.

Participants learned tips to stay safe at work and about the process of workers compensation insurance and the role of iCare as an insurance company.

iCare workshop Vietnamese Women's Association in Cabramatta

ECCNSW commends Insurance and iCare NSW for taking a proactive approach to engaging multicultural communities and informing them of their rights and responsibilities to stay safe at work.

iCare’s Head of Research, Customer and Community, Associate Professor Caroline Howe said the pilot will contribute to an iCare multicultural engagement and toolkit strategy.

“Building confidence and connectivity is important and as a social insurer, and partnerships with peak bodies such as the ECCNSW are an important part of our work. As the states social insurer we have opportunities and responsibilities to work across our ecosystem to drive change for the customers we protect and the community we serve. Our partnership with the Ethnic Communities’ Council of NSW has enabled us to reach out to our multicultural communities and has helped us to gain a deeper understanding of multicultural needs. The valuable insights captured during the project will support future development and our delivery.”

ECCNSW is currently discussing a future project with Insurance and iCare NSW to raise awareness about Dust Disease at work for Vietnamese communities.